Google could be hit with lawsuit over Pixel 2 XL screen issues

Google may need to brace itself, as a law firm appears to be sizing up a possible class action lawsuit. The main target? Yes, it’s those widely-reported Pixel 2 XL screen issues.

Those concerns appear to have sparked the interest of Girard Gibbs LLP, which is calling for disgruntled Google Pixel 2 and Pixel 2 XL buyers to step forward as part of an investigation into the claims.

A post on the firm’s website states:

Girard Gibbs is investigating claims against Google, HTC, and LG for manufacturing, marketing, and selling defective Google Pixel 2 and Pixel 2 XL phones. Both phones have exhibited abnormalities. Owners of the more expensive Pixel 2 XL have reported that the devices’ OLED screens are suffering from “burn-in”—a phenomenon where a portion of the display remains visible even after changing the screen to display something else, degrading user experience. Pixel 2 XL owners have also reported significant “black smear”—a problem affecting certain OLED displays, in which the movement of pixels against a black backdrop creates a black smudge, distorting the display.

While the core of the investigation focuses on the Pixel 2 XL, the smaller second-gen Pixel is also included. This centers on “clicking” and “whistling” sounds that have been reported by some Pixel 2 and Pixel 2 XL users and is already on Google’s fix-list.

The post encourages those impacted by any of the issues to contact the firm and talk to an attorney as part of a “free and confidential case consultation”.

Should the New York and San Francisco-based firm receive an influx of responses, it’s highly likely that a class action lawsuit will be on the cards. After all, Girard Gibbs has a history of going after major technology companies, including several leading smartphone manufacturers.

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As for the Pixel 2 and Pixel 2 XL, there’s no doubt that some are experiencing unfortunate issues with their new devices – a situation that’s made all the more frustrating because of how great the phones are otherwise.

What do you think about a potential Pixel lawsuit? Is it inevitable based on the widespread outcry, or is Google getting unfairly attacked over knee-jerk complaints? Let us know in the comments.

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