Fitbit buyer's guide: Everything you need to know

Publish date: 2022-04-21

Jimmy Westenberg / Android Authority

Sense

This article is all about Fitbit. It’s designed to inform you about all aspects of the brand, including its main products and services, its biggest rivals, and much more. It should answer all the major questions you have about the company and its devices and help you decide which of its smartwatches or fitness trackers (if any) you should get. Let’s dive in.

What is Fitbit and what does a Fitbit do?

Fitbit is currently one of the most well-known names in the wearables market. The company has many products in its lineup that are suitable for different budgets and fitness levels. Whether you want a simple fitness tracker, a high-end smartwatch, or even a smart scale, Fitbit has you covered.

Also read: The best fitness trackers | The best smartwatches

San Francisco-based Fitbit was founded back in 2007. According to Canalys, it was the second-largest wearables maker in North America in 2020, right behind Apple. The company was purchased by Google in January 2021 — more on this later.

If you’re new to the fitness-tracking world, you might be wondering, “What does a Fitbit do?” Fitbit wearables track your daily activity stats — steps, calorie burn, and a whole lot more — as well as your exercises and sleep. Fitbit wants your wearable to help tell you what’s going on inside and outside of your body at all times throughout the day. Most Fitbits also provide basic smartwatch features, such as mirroring notifications from your smartphone.

Why buy from Fitbit?

C. Scott Brown / Android Authority

There’s a reason Fitbit is one of the most popular wearables companies in the world. Its products are user-friendly, oftentimes affordable, and (most of the time) work seamlessly. Setting up new Fitbit devices is also a simple process compared to setting up wearables from other companies.

The Fitbit app is also straightforward to use. Everything in the app is intentional and easy to find. Chances are, you won’t need to spend any time hunting down a settings page or a certain metric in the Fitbit app. It’s all pretty clearly laid out.

Related reading: Fitbit vs Garmin | Fitbit vs Apple Watch

Fitbit’s product portfolio is one of the most extensive in the fitness world. There really is a Fitbit device out there for everyone. Are you looking for a cheap, basic activity tracker? There’s a Fitbit for that. What about an everything-but-the-kitchen-sink GPS smartwatch? There’s a Fitbit for that, too. The company offers fitness wearables for most use cases, from high-end smartwatches to kid-friendly fitness bands.

We like to describe Fitbit as — ironically enough – the Apple of the fitness world (just forget the Apple Watch exists for a second). Okay, maybe the iPhone of the fitness world. Fitbit devices are made for everyone. They might not be the best at certain things, but they were made to be on everyone’s wrists.

What experts think of Fitbit products

Jimmy Westenberg / Android Authority

We have several reviews for Fitbit products on our website. This section contains our reviewers’ thoughts on a couple of popular Fitbit products so that you can get a general overview of how good or bad they are in real life.

In his Fitbit Sense review, Jimmy Westenberg said the device nails the basics. It has a great design and build quality, an accurate GPS, and great battery life. It also offers detailed sleep tracking and has an improved quick-release strap. However, the EDA and SpO2 sensors could use refining, and the software suffers from a few bugs. Regardless of its issues, the Sense is all-around better than the Fitbit smartwatches that came before it.

Speaking of which, our own C. Scott Brown reviewed the Fitbit Versa 3 and noted that this is the best Fitbit smartwatch most people should buy. Seeing as how it’s nearly identical to the Sense but without some of the more experimental features, it’s easy for us to recommend the Versa 3 for anyone looking for a nice smartwatch or a daily activity tracker.

C. Scott also took the Fitbit Charge 5 for a spin. Unsurprisingly, the Charge 5 excels in all the areas its predecessor did. It’s a fantastic fitness tracker at its core, and the color touchscreen display is a nice touch, too. However, the Charge 5 is more expensive than the Charge 4, and its battery life leaves much to be desired. It’s an overall solid fitness tracker, but just know that there are lots of worthwhile competitors at this price point.

Fitbit Charge 5

The Fitbit Luxe is a good, basic fitness tracker, but that’s not its biggest selling point. We think the Luxe is the most attractive Fitbit to date, helped of course by the plethora of strap options and solid case design. It’s not the most functional Fitbit, but it should suit your needs as an attractive fashion piece.

Buying the right Fitbit for your needs

Jimmy Westenberg / Android Authority

Left to right: Fitbit Charge 4, Fitbit Luxe

When buying a fitness tracker, it’s important to know what you want and need. Spending extra money on features you don’t need doesn’t make sense, but you also don’t want to buy something that doesn’t have the features you need. For example, if you’re a runner, you should buy a device with built-in GPS and long battery life. If you just want something to track your activity and don’t care about all the extra bells and whistles, a simple fitness tracker will be more up your alley.

We have a dedicated article about the best Fitbit devices to get, which you can check out here. But if you’re in a hurry, you can get a general overview of Fitbit’s lineup below.

What do Fitbit devices track?

Jimmy Westenberg / Android Authority

Tracking features differ from device to device. You can check out the main activity metrics below. Just make sure the model you’re looking for supports the activity metrics you need.

Jimmy Westenberg / Android Authority

What smartwatch features do Fitbit devices offer?

Jimmy Westenberg / Android Authority

Fitbit devices offer a variety of smartwatch features. Some Fitbits offer all of these functions, while others only offer a few. Here’s an overview of all the smart features Fitbit wearables provide.

The Fitbit app

Jimmy Westenberg / Android Authority

The Fitbit app is one of Fitbit’s best products. It’s available for Android, iOS, and desktop. You need the Fitbit app installed on your mobile device to pair your Fitbit tracker. You’ll also use the Fitbit app to view your health and fitness stats tracked by your wearable.

The app is split up into four tabs: Today, Discover, Community, and Premium. During the height of the pandemic, a fifth tab that included COVID-19-related information also featured. This section housed tips on how to stay healthy indoors, book a virtual doctor’s visit via PlushCare, join research surveys, and even get the latest updates from the WHO.

The Today tab houses all of your stats and information for the current day. You’ll see your steps taken, floors climbed, calories burned, distance traveled, Active Zone Minutes, stress, sleep, exercises, heart rate, and everything else your Fitbit tracks daily. Simply tap on any of the metrics to bring up more detailed graphs and weekly summaries on that particular metric. You can edit what metrics show up in your Today view, too.

This is a small gripe, but I’d like to see Fitbit add a month view to its app. Right now, if you need to see a previous day’s stats, you’re required to tap through each day one by one. Some other popular fitness apps have month-view calendars, which let you jump to a previous day with just a few taps.

The Discover tab is a catch-all section containing suggestions for guided programs and workouts, challenges, watch faces and apps, mindfulness sessions, and various wellness reports.

The Community tab is essentially a mini social network. You can join groups with like-minded people based on certain sports or activities. I’m a member of the running, yoga, vegetarian, hiking, and healthy eating groups. You can also connect with friends who own Fitbit devices.

Fitbit users can post photos or updates, which show up in the feed view. You can comment on posts and cheer people on. Just be careful of your privacy. You don’t need to be someone’s friend to comment on a post, and you should be careful about posting sensitive information or photos on your feed.

If you’re a Fitbit Premium subscriber, you’ll find all of your benefits in the Premium tab. More on this below.

Overall, we’re big fans of the Fitbit app. It’s straightforward to use. Fitbit doesn’t let you dig into the data as much as some other fitness apps, so you may need to visit the Fitbit web interface to see things like more detailed heart rate information. Even so, the app should be good enough for most Fitbit users.

Fitbit Premium: What is it, and do you need it?

Fitbit Premium launched in 2019. It’s a premium membership service that offers Fitbit diehards detailed insights into their fitness and health metrics. The membership includes daily reminders, tips, advanced sleep stats, training plans, workout videos, and more. It will set you back $10 per month, but you can try it out for free for 90 days. You can also save a bit of money by opting for a yearly subscription that goes for $79.99. At one point, Fitbit offered a $54.99 a month plan that added one-on-one health coaching with a professional, but the company is no longer taking sign-ups for that tier.

The service is available more or less globally, but only in English for now. Fitbit is working on adding new languages, including German, Japanese, French, Spanish, Italian, Swedish, and Dutch. We’ll be sure to update this article when that happens.

Fitbit Premium is device agnostic. It connects to the Fitbit smartphone app — not your wearable — so it works with all Fitbit devices. That includes smartwatches such as the Fitbit Versa 3 and fitness trackers, including the Fitbit Inspire 2 and Charge 5.

Also read: Fitbit Premium review

In his review, which is linked above, our very own Jimmy Westenberg said that Fitbit Premium feels like a young product. There aren’t many guided programs available, and there’s not much on offer for intermediate and advanced users. What’s more, much of the content available (health tips, workout videos, etc.) can be found online for free. With that in mind, Fitbit Premium doesn’t seem like the best deal at $10 per month.

However, the service has potential, and some people will definitely find it useful. The best thing to do is to take advantage of the free trial it offers to see whether or not it’s up your alley.

What is Fitbit Pay?

Fitbit Pay is the company’s own contactless payment service. It allows you to make payments at payment terminals around the world with supported Fitbit products. The full list of supported devices is below:

The Fitbit Ionic also supports Fitbit Pay, however, the device was recently recalled by the company for battery issues. You can read more about that a little later in this article.

The payment service can be used in loads of countries, including the US, UK, Australia, Canada, Singapore, and the UAE, just to name a few. For the full list of supported banks and cards, head here.

Using Fitbit Pay is a breeze. Once you set up the service via the smartphone app, all you have to do is press and hold the left button on your smartwatch for a few seconds, then hold the watch face towards the payment terminal. The service can be used at any location or payment terminal that can handle contactless payments.

What Fitbit accessories are available?

Smartwatches are essentially fashion pieces, so it’s no surprise that Fitbit offers various replacement straps for its entire wearable line.

Fitbit offers additional straps for all its recent devices on its website. Currently, there are first-party straps available for the Fitbit Luxe, Sense, Versa 3, Versa 2, Versa Lite, Versa, Charge 5, Charge 4, Charge 3, Inspire 2, Inspire HR, Inspire, and Ace 3. You can also buy replacement charging cables for these devices on the website.

Fitbit partnered with several different fashion brands to create unique straps for its devices for its recent launches. You can purchase Victor Glemaud or Pendleton straps for the Sense and Versa 3, Recco straps for the Versa 2, as well as Horween leather straps for almost all devices.

Not liking what you see on Fitbit.com? Or do you own an older Fitbit device like the Blaze or Charge 2? Check out Amazon’s selection of third-party straps for these devices. Oftentimes, third-party sellers offer more varieties of straps for much less. It’s a good way to get the style you want out of your wearable while also saving some money.

Fitbit and Google: What’s the deal?

Fitbit is now officially owned by Google. Let’s talk about that.

Google first announced it was buying Fitbit on November 1, 2019. Then, months went by without any notable updates from either company. However, the US, EU, and Australia’s regulatory bodies announced separate antitrust probes into the major acquisition in the following months.

Fast forward to January 14, 2021, when Google announced it had officially acquired Fitbit. In its announcement, Google hardware chief Rick Osterloh clarified that the deal was about “devices, not data.” This harkens back to a constraint Google agreed to for the deal to receive EU approval in December 2020. Specifically, Google agreed not to use health and wellness data collected from Fitbit devices for its own ad business for at least 10 years.

Google buying Fitbit is beneficial for both companies, but Google's history of canceled products has us worried.

Google buying Fitbit is beneficial for both companies. Fitbit has experienced financial troubles in recent years and has struggled to stay on top of sales forecasts. Joining one of the biggest companies in the world is a great way for Fitbit to reroute its trajectory.

We’d be remiss not to talk about our concerns. Google has an unfortunate reputation for killing products (the Google Graveyard speaks for itself), and that issue extends to acquisitions. Google actually purchased Motorola in 2011, only to strip it of its IP and sell it off to Lenovo just a few years later. We’re sure hoping that doesn’t happen with Fitbit, but we can’t really be certain.

More: Is it too late for Google’s wearable alliance?

Google, of course, has its own Wear OS operating system that runs on third-party smartwatches from various brands. Google actually tapped Samsung for assistance with the next major version of the platform, although Google plans to integrate certain Fitbit metrics into its smartwatch platform. But what does that mean for Fitbit? After all, Fitbit has its own smartwatch OS, too.

Fitbit CEO James Park confirmed at Google I/O 2021 that Fitbit would launch a Wear OS-powered smartwatch in the future. We do not have any other details on that watch, but we’ll certainly hear more as development of the watch proceeds. We’re also unsure what this means for Fitbit OS, the software that powers the Sense and Versa smartwatch lines.

More recently, details of the Pixel Watch have slowly but steadily seeped through the cracks. The device was purportedly left in a Chicago restaurant, packing a circular display. Additional rumors points to possible Fitbit integration alongside Samsung’s sensors. It’s a rapidly developing story, so keep abreast of all the Google Pixel Watch rumors at the link.

There’s still a lot we don’t know about the future of Fitbit and Google’s wearable ecosystems, but we’ll be sure to keep you updated as we learn more.

Problems, solutions, and how to guides

Fitbit Charge 4

Fitbit devices are great, but they have their share of problems. Not every user will encounter them, but at least it’s a good idea to be aware of the most common ones.

The first one worth mentioning relates to syncing. Some users have reported having trouble syncing data from their Fitbit to their Android devices. There are many potential solutions available that can get rid of the problem quite quickly, so you shouldn’t worry about this too much, although it is annoying when experienced.

Users also frequently report issues about their Fitbit not receiving notifications from their Android device, not charging properly, and not updating properly. We won’t list all of the issues here since we have a dedicated article on this topic that also contains potential solutions for each problem. What’s important to know is that there aren’t any major issues with Fitbit devices that should stop you from buying one.

More Fitbit how-to guides

Fitbit Ionic recall

In March 2022, Fitbit announced a “voluntary recall” of its Ionic smartwatch after the company received more than 150 reports of overheating. More than 70 of those reports resulted in burn injuries.

“We received a very limited number of injury reports — the totals in the CPSC announcement represent less than 0.01% of units sold — of the battery in Fitbit Ionic smartwatches overheating, posing a burn hazard,” Fitbit said in a statement. “These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers.”

The recall affects Fitbit Ionic devices sold between September 2017 and December 2021. In total, that’s more than 1.6 million units sold within the US and beyond.

If you own an Ionic, we recommend that you stop wearing it and consider purchasing a newer alternative. The company has set up a web page for Ionic owners to clarify issues surrounding the recall and to help send back the smartwatch. According to Fitbit, Ionic owners will get a $299 refund. They will also get a 40% discount code they can use to purchase another Fitbit device.

Fitbit and the competition

Jimmy Westenberg / Android Authority

Fitbit has a lot of rivals that make comparable or even better devices for the money. Its main competitors include Garmin, Apple, Polar, Xiaomi, and Samsung, just to name a few. If you’re looking for alternatives to Fitbit devices, there are plenty of them to choose from. We won’t list them all in this article, but you can check out the best ones for specific Fitbit products below. In case you want to dive deeper into this topic, check out our dedicated Fitbit alternatives article at the link.

Also read: The best Garmin watches you can buy

Older Fitbit smartwatches and fitness trackers

We’ve covered all the current-gen Fitbit devices in this article, but what about older trackers that are no longer available? Check out the list below to learn more about Fitbit’s older devices.

Top Fitbit-related questions and answers

C. Scott Brown / Android Authority

Q: How does Fitbit calculate calories?
A: Fitbit devices combine your basal metabolic rate (BMR) and activity data to estimate your calories. They also take into account your heart-rate data if it’s provided. The BMR is based on the data you enter into your Fitbit account, including height, weight, sex, and age. Learn more here.

Q: Which Fitbit devices are waterproof?
A: All of Fitbit’s recent devices are water-resistant to 50 meters (5ATM), so you can take yours with you in the shower and the pool.

Q: Can Fitbit measure blood pressure?
A: No, Fitbit devices can’t measure your blood pressure.

Q: Which Fitbits have built-in GPS?
A: The Charge 5, Charge 4, Versa 3, Sense, and Ionic all have a built-in GPS for tracking your distance.

Q: How does my Fitbit device count the floors I have climbed?
A: Only devices with an altimeter sensor can do that. They detect you’re going up and register one floor when you climb about 10 feet (three meters).

Q: What accessories does Fitbit offer?
A: Fitbit offers first-party straps for all its devices, as well as replacement charging cables.

Q: Does Fitbit make any other products than smartwatches and fitness trackers?
A: The company also sells a smart scale called the Fitbit Aria Air.

Help other readers out

Would you recommend a Fitbit device to your friends and family members?

135 votes

Yes

85%

No

15%

Which Fitbit device is best for your wants and needs?

20 votes

Fitbit Sense

45%

Fitbit Versa 3

20%

Fitbit Charge 5

15%

Fitbit Luxe

10%

Fitbit Inspire 2

0%

Fitbit Ace 3

0%

Something else

10%

If you had to choose a Fitbit alternative, which one would you go with?

12 votes

Garmin Venu 2 Plus

42%

Apple Watch Series 7

33%

Garmin Venu Sq

0%

Xiaomi Mi Band 6

0%

Honor Band 6

8%

Coros Pace 2

0%

Something else

17%

Do you think Fitbit Premium is worth it?

109 votes

Yes

24%

No

76%

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